Data Collection
Hamara policy sirf registration aur KYC ke liye zaroori info collect karte hain. Marketing emails aapke permission se hi bhejtay hain.
LEGAL REFERENCE
Privacy Policy — aapke liye likha gaya
Hamari privacy policy sirf legal zaroorat nahi hai — yeh ek promise hai ke aapka personal information, account details aur payment data kaise mehfooz rehta hai jab aap...
Account ki puri surakshaPayment ka data encryptionAapka consent aur control
Hamara Privacy Posture Pakistan mein
Jab aap lottostar par account banate ho, hum aapka naam, email, phone number, billing address aur JazzCash, Easypaisa, SadaPay ya Raast account details collect karte hain. Ye sab bank-level encryption mein rehta hai. Hum kisi bhi third party ko aapka personal data nahi dete jab tak local qanoon ijazat na de. Account verification aur payment fraud prevention ke liye hum strictly ye
data use karte hain. Jab aap withdraw karte ho, aapka financial institution directly verify hota hai. Hamara server infrastructure secure data centers mein hai aur regular security audits hote hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
SECURITY KI FOUNDATION
Hamara privacy infrastructure kaisa kam karta hai
Data Center Security
Hamara servers tier-3 data centers mein hain jahan CCTV monitoring, biometric access aur redundant power hote hain.
Encryption Standard
Sab account data aur payment details AES-256 encryption mein store hote hain, jo bank-grade security hai.
Regular Audits
Hamara security team quarterly penetration testing aur vulnerability scans karta hai.
Payment Processor Integration
JazzCash, Easypaisa, SadaPay aur Raast ke saath hamara connection PCI DSS compliant hai.
Cookies aur Tracking
Hamari website sirf essential cookies use karta hai. Aap apne browser settings mein tracking disable kar sakte ho.
Account Access Log
Aapka account har login attempt record karta hai. Account Settings mein recent activity dekh sakte ho.
POLICY VS PRACTICE
Hamara privacy promise aur actual kaam
Third Party Sharing
Payment processors aur fraud detection services ko data sirf transaction verification ke liye dete hain.
Data Retention
Account ka data jab tak active hai tab tak rehta hai. Inactive account ka data 2 saal baad archive ho jata hai.
Withdrawal Security
JazzCash, Easypaisa, SadaPay aur Raast withdrawals sirf original payment method mein hi jate hain.
Policy Updates
Agar hamara privacy policy badal jaye, aapko email ke zariye notice mil jayega aur aapko opt-out ka moka denge.
GDPR aur Local Law
Hum supported ilaqon mein local data protection laws follow karte hain aur aapke rights ko respect dete hain.
Dispute Resolution
Privacy-related dispute ke liye hamara grievance team 7 din mein response karega.
Hamari transparency ke asal elements
Account Verification Flow
Jab aap sign-up karte ho, hum email aur phone verify karte hain. 24 ghanton mein aapka account fully active ho jata hai.
Payment Method Confirmation
JazzCash, Easypaisa, SadaPay aur Raast ko link karte waqt hum micro-transactions bhejte hain taaki verify ho sake.
Session Security
Aapka session 30 minutes ke baad automatically logout ho jata hai. Mobile aur desktop par alag login sessions ban sakte ho.
Withdrawal Verification
Jab aap paise nikalna chahte ho, hamara system account history aur payment method double-check karta hai.
Spam Protection
Aapke email aur phone ko hamara system spam bot se protect karta hai. Sirf critical updates hi bhejte hain.
Browser Fingerprinting
Hamara system aapke device fingerprint record karta hai taaki unauthorized access avoid ho sake.
Privacy ke barey mein zyada sawalon ka jawab
Nahi kabhi nahi. Hamara system sirf aapka account number ya linked wallet ID rakhta hai. Hum kabhi bhi actual payment app ka password nahi poochte. Agar koi support staff ye pooche, woh scam hai.
Jab tak aapka account active hai, aapka registration aur transaction data hamary paas rehta hai. Agar aap 2 saal se inactive rahe to data archive ho jata hai lekin complete delete nahi hota.
Haan, Account Settings mein jaain aur Privacy section kholen. Wahan aap apne sab data dekh sakte ho aur PDF mein download bhi kar sakte ho.
Immediately hamari support team ko contact karain. Hum account lock kar denge, password reset process start karenge aur aapke transaction history check karenge.
Hamara system sirf IP address record karta hai jab aap login karte ho, taaki fraud detect ho sake. Hum GPS ya precise location track nahi karte.
JazzCash, Easypaisa, SadaPay aur Raast ke saath hamara connection encrypted hota hai. Aapka account holder name aur linked number dono match hone chahiye paise nikalne ke liye.
Agar hamara policy major way mein badle, aapko email notification mil jayega aur opt-out ka moka denge. Minor updates ke liye automatically agree hote ho jab account use karte ho.